Grow With Us

Open Positions

We believe in building great customer relationships, and that starts with achieving very high customer satisfaction scores for our product and rave reviews for our support team. Every member of the team is an integral part of this ambition. We aim to be a part of thousands of small business success stories and are well on our way.

Internally, we believe in helping our employees create better professional lives through challenging work that places ideas and merit above ‘station’ in the company. Anyone is welcomed and encouraged to bring problems or opportunities forward in the spirit of continuous improvement. For many of our employees, this is the best job they’ve ever had, and we want that to continue to be true as we grow. We work hard to build a diverse and collaborative team distributed between 3 offices and championing effective remote work culture.

On a larger scale, our mission is helping small business grow. Our vision is a world where entrepreneurs and solopreneurs are empowered to reach the customers who need their products and services. A world where small business plays a bigger part.

We’re excited to reach way more customers who have big ambitions and just need the right platform. Want to grow with us?

Inside Sales Representative - Bozeman, MT

Full-Time | Bozeman, MT

Grow with us

We’re building our inside sales team in Bozeman!

If you’re self-motivated, organized, have a good phone presence, and excellent written communication skills, this is a great career opportunity you need to explore.

OUR PRODUCT

We sell the easiest-to-use CRM for small business. What’s a CRM? It’s a system used by sales and marketing to manage prospects, follow-up with leads and contacts, and pursue deals. Almost every company needs a CRM, which is why the market opportunity we see before us is limitless. There are 28 million small businesses in the US alone, and 70% do not yet have a CRM. Almost all of our selling is to prospects in the US, Canada, and Mexico.

WHAT IT TAKES TO SUCCEED

Successful inside sales reps become experts in our CRM product. We listen first, truly understanding a prospect’s requirements, and then we demo our solution and show how it can help. We are looking for inside salespeople at all levels of experience. Ideally, you’ve spent 2+ years selling *something* but not necessarily software & are looking for a way to grow your career. Have a lot more experience and sales skill to offer? Great! We’re interested. Salary & commissions are very competitive. There is a lot of upside to this job.

 

HOW WE SELL

All sales are conducted based on strong inbound leads with phone & email information for the prospect i.e. prospects are coming to us because they are shopping for a CRM and they need a consultative sale to learn why we’re a good choice! You will learn about all the other CRM solution providers and become a “CRM expert.” You will ask good discovery questions to determine if a prospect is a strong fit for FreeAgent CRM, show them how our software will help them manage better customer relationships, and create a new customer.  You will be leveraging  video conferencing, email, and phone calls to communicate and share how FreeAgent is a dynamic solution in the CRM marketplace.

As you become an expert with FreeAgent CRM our satisfaction in working with you to help small business owners become more successful is quite satisfying.  We are here to help small businesses succeed and when you do your job effectively the result is rewarding.

 

REQUIREMENTS

  • Good organizational and time-management skills
  • Strong oral and written communications skills
  • Self-directed, smart, team-player
  • Detail & results-oriented
  • 4-year college degree
  • Tech Savvy

RESPONSIBILITIES

  • Manage a high volume of inbound leads
  • Reach out and follow up via phone, email, and social channels
  • Qualify interest based on prospect requirements
  • Set follow-up meetings with prospects to demo our solution
  • Be seen by prospect as an expert in CRM software
  • Listen and be consultative / offer genuine help
  • Assist in demos & in closing prospects

Apply for this role

Inside Sales Representative - Providencia, Guadalajara

Full-Time | Providencia, Guadalajara

Grow with us

We’re gearing up for growth and looking for a rockstar Inside Sales Representative to join our team. This role is based in our office in beautiful Providencia, Guadalajara.

Our mission is focused on helping small businesses grow.  If you’re self-motivated, organized, have a great phone presence, and excellent written communication skills, this could be a perfect career opportunity for you.

 

OUR PRODUCT

We sell the easiest-to-use CRM for small business. What’s a CRM? It’s a platform used by sales and marketing to manage prospects, follow-up with leads and contacts, while pursuing deals. Almost every company needs a CRM, which is why the market opportunity we see before us is limitless. There are 28 million small businesses in the US alone, and 70% do not yet have a CRM. Almost all of our selling is to prospects in the US, Canada, and Mexico.

 

HOW WE SELL

All sales are conducted based on strong inbound leads with phone and email information for the prospect. (i.e. prospects are coming to us because they are shopping for a CRM and they need a consultative sale to learn why we’re a good choice!)

You need to be able to learn about all the other CRM solution providers so that you are a “CRM expert.” And, you need to be able to ask good discovery questions to determine if a prospect is a strong fit for FreeAgent CRM. Throughout this process you will need to become an expert on the FreeAgent CRM product and demo it via web conferencing to prospects, often multiple times a day.

 

The Inside Sales Representative we’re looking for will:

  • Become a CRM expert, not only of FreeAgent CRM, but to learn about all of the other CRM solutions providers so we provide the best direction to our prospects.
  • Make a ton of calls per day
  • Develop trusted relationship with our leads

 

The Inside Sales Representative we’re looking for will need:

  • Native Spanish speaker with fluency in English
  • Wicked attention to detail
  • Strong oral and written communication skills
  • Excellent time-management and organization skills
  • Experience dealing with prospects and/or customers
  • Self-directed, smart, team-player
  • 4-year college degree
  • Bonus points for a sense of humor and nerdy passion for learning/research

 

   A great fit will also:

  • Have previous job experience on Insurance, hospitality, software or consulting companies, direct sales, customer support.
  • Be energized by a fast-paced startup environment and the chance to build processes from the ground up

 

BENEFITS

  • Competitive Salary + bonus
  • Medical and Life insurance
  • 30 days Christmas bonus
  • 12 days of vacation
  • 50% vacation bonus
  • Restaurant and food coupons
  • Employee saving funds

Grow with us and be part of our great team!!

Apply for this role

Digital Marketing Coordinator - Bozeman, MT

Full-Time | Bozeman, MT

Grow with us.

We’re gearing up for growth and looking for a rockstar Digital Marketing Coordinator to join our team. As our MC, you’ll play an integral and important role in managing and executing our marketing efforts, by combining your own digital marketing experience with an understanding of our business objectives and position in the marketplace.

As our Digital Marketing Coordinator, you will:

  • Manage and execute marketing initiatives, handle day-to-day operations of digital projects
  • Coordinate with brand director to plan and execute campaigns and ongoing content calendar
  • Execute content marketing strategy to develop brand authority and niche link building
  • Manage and execute SEO and SEM, including budgeting, best practises, keyword analysis and campaign management and site optimization
  • Track and report analytics from marketing campaigns to derive actionable insights
  • Assist in the creation of briefs for content marketing and work with copywriters and brand to fulfill specific campaign objectives
  • Maintain content library and central repository for marketing materials
  • Upkeep marketing contact lists and manage audience segmentation
  • Research and compare competitors and industry trends

You’re qualified in all sorts of ways, like:

  • At least a few years of experience in a marketing role; doubly-cool if you’ve worked with a tech startup, SAAS, or similar industry
  • Experience with A/B testing, SEO, SEM, PR, branded content, 3rd party content, affiliate marketing, referral programs, site optimization
  • Ability to derive insight from data and connect to broader business goals

A great fit will also:

  • Resonate with our company values and be passionate about championing small business success
  • Be energized by a fast-paced startup environment and the chance to build processes from the ground up
  • Have a team-oriented nature with the ability and desire to pick up slack where it’s needed; FreeAgents are actually total team players.

 

Apply for this role

Full Stack Developers - Guadalajara

Full-Time | Guadalajara

Grow with us.

We’re gearing up for growth and looking for rockstar Full Stack Developers to join our team. This role is based in our offices in beautiful Providencia, Guadalajara.

 

At FreeAgent CRM, we design and implement software that is simple, intuitive, and easy-to-use.

 

We’re an established Venture Capital-backed startup where you get the best of both worlds: stability and a strong, experienced team – along with the chance to make a big impact on the development of a market-leading CRM solution. Working on our development team is also a great opportunity to learn way more, way faster.

 

As our Full Stack Developer, you need:

  • Ability to work with JavaScript and open source tools and frameworks in a Unix/Linux, Postgresql and agile development environment
  • Strong web application development with Javascript  based server environments such as nodejs
  • Familiarity with JavaScript, JSON, AJAX, CSS, XHTML and XML
  • Experience with database design schemas and data modeling
  • Outstanding software engineering skills such as data structures, algorithms and programming
  • Strong analytical and problem solving skills
  • Excellent communication skills and team work
  • Familiarity with ECMAScript 6 and GraphQL is a plus
  • Experience with unit/functional test frameworks like Jest/testcafe
  • 2+ years of experience in Javascript frameworks such as ReactJS, AngularJS, ReactNative, Apollo GraphQL
  • A background in Business Applications such as CRM, Service Management is highly desirable
  • BS/MS in Computer Science, Engineering or related subject

 

A great fit will also:

  • Resonate with our company values and be passionate about championing small business success
  • Be energized by a fast-paced startup environment and the chance to build processes from the ground up
  • Have a team-oriented nature with the ability and desire to pick up slack where it’s needed – FreeAgents are actually total team players.

Apply for this role

UI Engineer - Guadalajara

Full-Time | Guadalajara

Grow with us.

We’re gearing up for growth and looking for a rockstar UI Engineer to join our team. This role is based in our office in beautiful Providencia, Guadalajara.

 

At FreeAgent CRM, we design and implement software that is simple, intuitive, and easy-to-use. We’re looking for a User Interface Engineer to build outstanding user experiences, working on cutting edge technologies. You’ll play an integral and important role, responsible for bringing to life designs for both web and mobile that are in alignment with established brand styles. You’ll also build a library of UI components that will be used across the application.

 

We’re an established Venture Capital-backed startup where you get the best of both worlds: stability and a strong, experienced team – along with the chance to make a big impact on the development of a market-leading CRM solution. Working on our development team is also a great opportunity to learn way more, way faster.

 

As our UI Engineer, you need:

  • A strong background in front-end technologies, specifically HTML5, CSS, SaSS, Javascript
  • Ability to work with Javascript related frameworks (ReactJS, React Native, jQuery)
  • A good understanding of effective UX
  • Experience building user interfaces
  • Experience working in a SCRUM environment
  • Knowledge of other Scripting languages such as PHP is a plus
  • Knowledge of Zeplin & Sketch is a plus
  • Knowledge of design tools such as Illustrator, Photoshop is a plus
  • 3+ years of experience preferred
  • BS/MS in Computer Science, Engineering or related subject

 

A great fit will also:

  • Resonate with our company values and be passionate about championing small business success
  • Be energized by a fast-paced startup environment and the chance to build processes from the ground up
  • Have a team-oriented nature with the ability and desire to pick up slack where it’s needed – FreeAgents are actually total team players.

Apply for this role

Copywriter / Content Creator - Location Independent

Full-Time Contract | Location Independent

Grow with us.

We are growing and we have so much to say! We are looking for an amazing Copywriter to join our team. As our copywriter, you’ll fill an important role helping us communicate to our current customers as well as our “customers-we-haven’t-met-yet” (marketing).

The copywriter we’re looking for will:

  • Follow briefs closely while still writing creatively
  • Gracefully work in keywords and brand messaging to a genuinely helpful or compelling piece of content
  • Produce content quickly and rapidly respond and redirect according to feedback
  • Creatively develop marketing materials for a range of contexts (articles, blogs, social media channels) in accordance with brand guidelines
  • Create sales enablement documentation and presentations to articulate the benefits of our product
  • Research to create relevant, useful and innovative industry-specific content
  • Creatively develop informative and helpful articles for our industry
  • Contribute ideas for content including blogs and articles
  • Assist in the creation of customer communications
  • Work with HR to assist in creating internal documentation including employee manuals

Since you’re an awesome copywriter, you already know you need:

  • Wicked attention to detail
  • Excellent communication and organization skills
  • At least a couple years of experience with examples of your work
  • Experience with email marketing drip campaigns would be a huge asset
  • Ability to communicate tone and personality in your writing
  • Bonus points for a sense of humour and nerdy passion for reading/research

A great fit will also:

  • Resonate with our company values and be passionate about championing small business success
  • Be energized by a fast-paced startup environment and the chance to build processes from the ground up
  • Have a team-oriented nature with the ability and desire to pick up slack where it’s needed – FreeAgents are actually total team players.

Apply for this role

Brian, Product Manager

In my career I have seen how the right software can transform businesses and that’s why I came to FreeAgent. I love building products that make people’s lives easier. We have one of the most talented development teams that I have ever worked with and I am constantly in awe at how fast new features can get released. I feel pride in the software that we produce and showing it off to customers is the best part of my job.

Ram, Chief Architect

Best part of FreeAgent CRM experience has been working with a smart and passionate team which always prioritizes addressing customer requests and issues over plans to roll out new features, which has provided me more chances to put smiles on customers in need.

Gwen, Product Specialist

Working at FreeAgent CRM I get to live an adventure every single day. I get the opportunity to work with really amazing people and we all grow together alongside the company. It amazes me to watch how FreeAgent CRM literally changes the lives of many businesses. I feel really honored to be part of such a great company that has a very positive impact on its clients.

Maria, Product Specialist

I really enjoy my daily activities, as I know that my ideas are helping our customers get the best out of our CRM. I also enjoy working with such talented and hard working people that have the same goals as me, helping companies achieve great things.

Karin, Technical Writer

I am very happy to be part of such a wonderful and talented team of professionals, who are committed to do their very best every single day. I’ve seen passionate companies, that truly believe in what they are doing, but never like this. The level of effort and dedication put to the product is simple beyond belief.

Carlos, Full Stack Developer

I love my job because people care about me as a person and about my professional growth. There is a genuine spirit of cooperation and shared goals.

Share Our Passions?

We’re always hiring innovators and smart people who like to make a difference. Don’t see a position that’s just right? Send us a message telling us about your talents, qualifications and goals.

rocketship

Free Agents are Team Players

Our mission doesn’t end with the small businesses that motivate us. Each member of our team strives toward their own mission within FreeAgent in their own unique way. We do our best to foster and challenge each other every day to fulfill these missions and support our shared vision of a world where small business plays a bigger part. We’re the kind of people you want on your team, too.

Life at FreeAgent

When we’re not busy being innovative and helpful, we like to celebrate, travel, and eat a lot of tacos.

Are you our next small business success story?